German
Introduction to field of action 5 "Digital administration"
Dhe future is digital, and as a modern administration, the City of Jena is striving to make its services digitally accessible. This facilitates the flow of information, communication and transactions between the administration, citizens and legal entities such aslegal entities such as companies and associations.
As a result, citizens can complete their administrative procedures digitally and use the Services of the municipal association around the clock. The digitalization of work processes and administrative services saves resources, minimizes environmental impact and shortens processing times. Offers are to be created that allow the urban community to submit optimization requirements and requests for new digital services. In addition, new digital offerings should facilitate the flow of information, communication and transactions between the administration and urban society. The digital transformation of the administration can have a positive impact on the quality of life of Jena's residents.
What does the Smart City project want to achieve in field of action 5?
The Smart City project goes beyond legal requirements and introduces new digital and AI-supported pilot projects. It aims to increase the acceptance and use of services and strengthen the resilience of the administration in times of crisis. In summary, the project aims to make the administration user-oriented, future-proof, efficient and resilient. It aims to improve the quality of life of urban society.
Objectives field of action 5 "Digital administration"
- Making administration user-oriented
- Making administration smarter
- Create transparency
- Facilitate knowledge transfer and knowledge retention
- Participation